Dear buyer!

Before making a purchase in the FERA online store, please familiarize yourself with the terms of the agreement.

This text is an agreement between the FERA Internet store represented by Anastasiya Evgeniivna Nyavchuk and the user of services (hereinafter referred to as the "Buyer"), and defines the conditions for purchasing jewelry through the Internet store's website.

Basic provisions

1.1. This Agreement is concluded between the Natural Person-Entrepreneur Anastasiya Evgeniivna Nyavchuk. (hereinafter – “Seller”) and FERA Online Store (hereinafter – “Online Store”)
1.2. The information posted on the website of the online store contains conditions, offers for the purchase of goods and is a public offer, the status of which is established by Art. 633 of the Civil Code of Ukraine (CCU). Acceptance is the fact of placing an order for the offered product.
1.3. When placing an order, the Buyer agrees to the terms and conditions discussed in this Agreement by placing an order on the website.
1.4. Any individual or legal entity who is able to pay for the product can make a purchase in the online store.
1.5. The goods are paid for in the national currency of Ukraine upon delivery of the goods, or by non-cash bank transfer.

Information about goods

2.1. The product is presented in the catalog with photo samples that are the property of the online store.
2.2. A photo of each product is accompanied by additional information: article number, description and price.
2.3. If there is insufficient information on the website for the buyer to make a decision, the manager must provide it by phone or e-mail.
2.4. The price indicated on the website can be changed unilaterally by the online store.
2.5. If the Buyer has ordered a product, the price of which has been changed, the manager of the online store must notify him by phone or by e-mail to confirm or cancel the order. If the Buyer is unavailable, the order is automatically cancelled.

The procedure for purchasing goods in the online store

3.1. The order can be placed by the Buyer on the website, by phone, by e-mail, or through the official pages of the online store in social networks.
3.2. The buyer can purchase the goods presented on the website in any quantity.
3.3. If the ordered product is not available on the website, the manager must notify the Buyer by phone, in social networks, or by e-mail.
3.4. If the product is not available, the Buyer has the right to replace it with a product of a similar model, to refuse this product, to cancel the order.
3.5. The buyer can refuse to purchase any product until the moment of its shipment.

Delivery and transfer of goods to the Buyer

4.1. Delivery of goods purchased in the online store is carried out by Nova Poshta (to the branch or by courier)
4.2 The shipment of the ordered goods is carried out within one or two working days from the day of confirmation of the order by the Buyer. Sundays and officially recognized holidays are not included in the number of working days.
4.3. The buyer is obliged to accept the ordered goods in the presence of the courier or delivery point according to the quantity, quality, assortment and completeness of the goods.
4.4. The fact of acceptance of the goods by the Buyer is the payment of the goods by the Buyer.
4.5. If the Buyer refuses the order at the time of delivery, the costs associated with the return delivery of the goods are paid by the Buyer.
4.6. The buyer is not obliged to compensate the costs of the online store related to the delivery of the order, if in the process of accepting the goods it turns out that the delivered goods are of inappropriate quality, quantity, assortment, or completeness.

Order payment

5.1. The order made in the online store is paid by the Buyer by bank transfer or upon direct receipt.
5.2. Payment for the order by non-cash settlement must be made by the Buyer by 100% advance transfer of funds to the current account of the online store within three working days from the moment of confirmation of the order.
5.3. If the funds have not arrived within the specified time, the online store reserves the right to cancel the order.

The procedure for returning goods of appropriate quality

6.1. The buyer has the right to refuse the delivered goods at the moment of receipt from the courier or at the delivery point.
6.2. The product can be returned to the online store if the jewelry has not been worn. In addition, the original packaging and tag with a seal must be preserved.
6.3. The return of the goods to the online store is carried out at the expense of the Buyer.
6.4. When the Buyer returns the goods of the appropriate quality, the online store returns to him the amount paid for the goods: upon the fact of the goods being returned, after deducting compensation for the store's costs related to the delivery of the goods to the Buyer.

Other

8.1. The online store reserves the right to expand and reduce the product offer on the Site, to regulate access to the purchase of any goods, as well as to suspend or stop the sale of any goods at its own discretion.
8.2. This Agreement shall be read as published on the Site and shall be applied and interpreted in accordance with the laws of Ukraine.

FOP Nyavchuk Anastasia Evgeniivna
EDRPOU code 3353906648
Legal address: 58004, CHERNIVETSKA REGION, CHERNIVTSI CITY, VESNYANA STREET,
HOUSE 40
E-mail: ferrat.ua@gmail.com